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HEALTHCARE SOLUTIONS

Leading digital transformation in Healthcare

HIPAA & HL7
compliant solutions

Integration with
EHR and lab systems

Used daily
by clinicians and patients

Rounded stripes

How we help the
healthcare industry

We are a strategic technology partner specializing in digital product development, UX design, and cloud-based solutions. Our work in the healthcare space combines regulatory compliance (HIPAA, HL7) with human-centered design and technical scalability to solve complex problems across the healthcare ecosystem.

Custom software development

UX/UI & digital product design

Cloud, AI & data-driven solutions

Integration with EHRs and insurance systems

Nearshore agile delivery teams

Tailored solutions
for
healthcare
innovation

We deliver custom healthcare solutions designed to enhance care quality, improve patient experience, and ensure regulatory compliance—while optimizing operational workflows. Our expertise includes:

  • AI for Triage & Decision Support

    Smart tools that streamline symptom checking, routing, and risk stratification.

  • Patient Experience Platforms

    Personalized apps that boost engagement, adherence, and satisfaction.

  • Virtual Care & Telehealth

    Secure platforms for remote consultations, e-prescriptions, and care continuity.

  • Data Infrastructure & Interoperability

    Cloud-native solutions for managing and sharing health data securely across stakeholders.

  • Genomics & Population Health Tech

    Platforms to scale testing, analysis, and personalized medicine programs.

People Working at the hospital
Cases Studies word

Success stories

  • About Opya: Is a U.S.-based ABA provider for children with autism. It bridges in-home therapy with tech, delivering personalized behavior, speech, feeding, and occupational support via connected clinician and family apps.

  • Challenge: Opya relied on offline processes: no integrated patient data, fragmented communication, and no daily mood tracking or therapy coordination—making treatment less efficient and harder to personalize.

  • Solution: We created a HIPAA-compliant suite of apps with real-time messaging, treatment tracking, session notes, appointment scheduling, and daily mood logs—enabling seamless collaboration among therapists, families, and administrators.

  • Impact: The platform enhanced patient-therapist coordination, streamlined care workflows, and improved data visibility. It’s built to support over 1.5M potential users, enabling Opya to scale its digital therapy offering nationwide.

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  • About Healthcare.com: A digital platform that helps users explore, compare, and choose health insurance plans through personalized guidance.

  • Problem: Navigating health insurance options was overwhelming for many users, with complex forms, unclear costs, and limited personalization.

  • Solution: We contributed to the design and development of a data-driven platform that guides users through the process—surfacing the most relevant plans based on personal needs and health history.

  • Impact: After a discovery phase and just 2 months of development, the redesigned experience led to more informed decisions and significantly stronger engagement—resulting in an 18% increase in plan interactions and a 15% uplift in conversion rates.

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  • About Helix: A digital infrastructure powering large-scale population genomics initiatives across health systems in the U.S.

  • Problem: Helix needed a scalable, secure, and user-friendly platform to handle vast amounts of genetic data while ensuring a smooth experience for both clinicians and consumers.

  • Solution: We supported enhancements across the platform, from data ingestion and storage to user flows that simplify participation and improve access to insights.

  • Impact: With a more robust foundation, Helix accelerated its population genomics programs, helping health systems deliver more personalized care through reliable, real-time data.

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  • About CIOX: A secure digital solution that simplifies how medical records are requested, released, and tracked across the healthcare ecosystem.

  • Problem: CIOX faced the challenge of digitizing fragmented, manual processes for sharing clinical information—often leading to delays and compliance risks.

  • Solution: We worked with CIOX to develop a modern platform that automates workflows, ensures HIPAA compliance, and improves visibility across every step of the record exchange process.

  • Impact: Faster access to critical health data, reduced administrative burden, and a more transparent process for providers, payers, and requesters alike.

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  • About Minded: A U.S.-based digital care platform that helps women manage anxiety, depression, and insomnia with professional support—where and when they need it.

  • Problem: Many patients were facing delays in care and interruptions in medication due to the need for in-person prescription renewals. These gaps became especially critical during the pandemic, when timely access to mental health support was more important than ever.

  • Solution: We collaborated with Minded to build a secure, HIPAA-compliant platform that enables remote consultations and prescription renewals—removing barriers and helping people stay on track with their treatment plans.

  • Impact: The platform improved continuity of care, minimized the risk of missed doses, and supported Minded in scaling a more accessible and compassionate model for mental health care across the U.S.

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Frequently asked
questions

What does digital transformation in healthcare mean?

It refers to the strategic use of technology to improve care delivery, enhance patient and clinician experience, and streamline healthcare operations. For us, it means building solutions that are secure, compliant, and designed to solve real-world challenges in healthcare.

How can healthcare organizations benefit from a digital transformation partner?

A healthcare technology partner helps you navigate complexity—ensuring your systems are scalable, user-friendly, and aligned with clinical workflows. At Making Sense, we bring together design, engineering, and compliance to deliver tailored solutions that drive measurable outcomes.

What makes Making Sense different as a healthcare digital transformation advisory?

We combine deep product expertise with healthcare-specific knowledge. Our teams understand HIPAA, HL7, and real clinical needs—allowing us to move quickly without compromising on security or usability. We also work across the digital health spectrum, from virtual care to genomics and patient engagement platforms.

What kinds of digital healthcare products do you build?

We’ve developed platforms for telehealth, mental health care, patient portals, medical record access, genomics programs, and more. Every solution is tailored to fit each client’s goals, whether it’s improving care access, streamlining data exchange, or enhancing operational workflows.

How do you ensure compliance with healthcare regulations?

Regulatory fluency is built into our process. We work with HIPAA and HL7 standards as part of our delivery—not as a final checklist. From architecture to UX, every decision is made with privacy, security, and long-term maintainability in mind.

Can you integrate with EHRs, insurance systems, or lab platforms?

Yes. We have experience integrating with complex healthcare ecosystems—whether it’s legacy systems, insurance networks, or third-party data providers. Our goal is to ensure seamless, secure, and scalable data flows across platforms.

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Looking forward to making
sense with you

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