Real-time collaboration: Therapists and families interact seamlessly across web and mobile apps.
OPYA - HEALTHCARE
Revolutionizing
Revolutionizing
autism treatment
We partnered with Opya to lead a complete digital transformation that redefined how therapists, clinicians, and families collaborate in autism treatment. The goal was to move from an entirely offline model to a connected, data-driven system that improves care coordination and communication.
The result was a suite of HIPAA-compliant applications that enhanced collaboration, centralized information, and brought families and professionals closer together for faster, more effective treatment outcomes.
100%
DIGITAL TRANSFORMATION
+1.5M
POTENTIAL USERS
3
CONNECTED APPS
About Opya
Opya is a U.S. autism clinic helping children with autism spectrum disorder (ASD) reach their potential through personalized behavioral, speech, feeding, and occupational therapies.
Focused on innovation and family engagement, Opya stands out for combining in-home services with digital tools that enhance coordination, communication, and treatment outcomes.
The starting point
Before partnering with Making Sense, Opya managed all its operations offline, which limited coordination between clinicians, therapists, and families. Information was fragmented across systems, and most processes relied on manual work, making collaboration and data tracking harder to scale. Opya needed to:
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Establish a unified communication channel for therapists and families.
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Centralize patient information in a single, accessible platform.
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Track treatment progress and daily behavior to improve care decisions.
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Streamline scheduling and billing to reduce administrative workload.
THE GOAL
Leading Opya’s digital transformation
Our goal was to lead Opya through a complete digital transformation that would strengthen coordination and improve the efficiency of autism treatment. We aimed to create a seamless communication channel, unify patient information, and empower professionals and families to collaborate in real time.
What we did
We partnered with Opya to connect therapists, clinicians, and families through a single digital ecosystem. To bring that vision to life, we began with a discovery phase to understand user needs, map clinical workflows, and identify how technology could enhance care delivery.
We then designed and developed a suite of HIPAA-compliant applications that streamlined communication, centralized treatment data, and supported multidisciplinary collaboration across every stage of care, enabling better coordination, faster collaboration, and data-driven decision-making.
Key initiatives included:
- Developing case-centric collaboration tools for therapists and families.
- Integrating session notes and treatment data for real-time visibility.
- Enabling secure communication across web and mobile apps.
- Simplifying appointment scheduling and billing processes.
BEHIND THE SCENES
The tech stack
Considering the project’s scalability, performance, and cross-platform needs, we selected JavaScript as the core language. Node.js and Express.js provided a fast, flexible backend to support multiple applications, while React.js ensured a responsive, high-performance frontend.
To deliver a consistent experience across platforms, the mobile apps were built with React Native and deployed on AWS using Docker containers, allowing Opya to scale securely and efficiently while maintaining full HIPAA compliance.
Results
Real connections, better care.
Opya’s new digital ecosystem transformed how families, therapists, and clinicians stay connected throughout the treatment process. By combining technology with a human-centered design, the platform improved collaboration, reduced administrative work, and made care more consistent and personalized by enabling real-time communication and smoother coordination between therapists, clinicians, and families.
Higher efficiency: Scheduling and billing automated within a unified platform.
Smarter decisions: Centralized tracking enables data-driven care improvements.
Better experiences: Intuitive UX supports daily workflows for professionals and families alike.
Making Sense has been a true partner for Opya, helping us bring to life a truly differentiated digital platform that has transformed our patient experience.
Alden Romney - CEO at Opya
Looking forward to making
sense with you
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