ESQUIRE DEPOSITIONS - LEGAL SERVICES

Scaling operations with
centralized
legal tech

We partnered with Esquire Depositions, a Gridiron Capital portfolio company, to support its dual growth strategy (organic expansion and acquisitions) while streamlining operations and optimizing workforce efficiency.

Our solution delivered a scalable system that unified acquisitions, improved decision-making, and enhanced client experience, ultimately driving a 10% increase in enterprise value.

10% BOOST IN
ENTERPRISE VALUE

100% CENTRALIZED
DATA

40% WORKFORCE
EFFICIENCY GAINS

About Esquire Depositions

Esquire Depositions is a U.S.-based leader in legal deposition services and part of Gridiron Capital’s portfolio. The company is recognized for its reliability and nationwide presence, playing a key role in supporting law firms with deposition management.

At a decisive growth stage, Esquire needed technology-driven solutions to integrate acquisitions seamlessly, improve efficiency, and meet rising demand without increasing headcount.

The starting point

Before partnering with Making Sense, Esquire faced several obstacles that limited its growth potential. The pandemic created reactive processes, workforce expansion was not an option, and client service requests needed to be faster and simpler. Esquire needed to:

Establish clear priorities for operational improvements
Reduce dependence on a small group of key employees
Streamline the process for requesting services
Eliminate time-intensive manual workflows
Connect systems to enable scalability and integrations
Stay competitive in an evolving legal tech landscape
Enhance the user experience of its platform

THE GOAL

Driving growth through scalable, centralized operations

Our goal was to build a platform that unified processes and data, enabling Esquire to streamline operations, integrate acquisitions, and make faster decisions—boosting efficiency and business value.

What we did

We began by aligning priorities with measurable KPIs to ensure every initiative addressed real business needs. Security of data access and long-term scalability were central considerations. From the start, the focus was on building a platform that could unify acquisitions, streamline workflows, and enhance decision-making speed.

To achieve this, we combined technology modernization with process redesign. We implemented a centralized data architecture as a single source of truth, introduced AI-driven automation to eliminate time-consuming manual workflows, and created a scalable infrastructure to support national growth. At the same time, we optimized workforce integration during a major acquisition, ensuring cultural continuity and reducing attrition.

Key initiatives included:

Centralized data architecture for consistent, real-time access
AI-driven automation to reduce repetitive tasks and improve morale
Scalable technology infrastructure enabling seamless acquisitions
Workforce management improvements for scheduling and availability
Optimized workforce integration for new employees
Enhancements to NetSuite ERP for flexibility and user experience
Real-time data synchronization to prevent overlaps and delays
Standardized processes to strengthen collaboration across teams
Data mapping optimization for faster, more reliable information access

A STRONG SOLUTION
The tech stack

To support Esquire’s digital transformation, we provided end-to-end services covering Discovery, UX design, UX development, Back End, Front End, and QA. This comprehensive approach ensured that every stage—from research and design to build and testing—was aligned with business goals and delivered to high quality standards.

The platform was built on a robust, scalable architecture designed to centralize data, enable automation, and integrate acquisitions smoothly. Our choice of technologies reflected the need for performance, flexibility, and long-term maintainability.

Results

Scaling efficiency and enterprise value.

The new platform transformed Esquire’s operations, enabling the company to grow efficiently while integrating acquisitions and improving client service. By combining automation with centralized processes, Esquire gained measurable business value and long-term scalability.

40% increase in operational efficiency

Streamlined workflows reduced bottlenecks, cut costs, and enabled faster service delivery.

10% rise in enterprise valuation

Efficiency gains and scalable operations demonstrated strong growth potential to investors.

100% centralized data management

Unified systems eliminated inconsistencies, improved decision-making, and strengthened collaboration.

Improved client experience

Simplified service requests and faster turnaround times increased satisfaction and retention.

Future-ready foundation

Scalable infrastructure positioned Esquire to integrate acquisitions smoothly and expand into new markets.

Employee engagement boost

Automation reduced repetitive work, freeing staff for higher-value tasks and improving morale.

Stronger market position

Operational readiness and valuation uplift helped attract new investments and secure strategic partnerships.

Looking forward to making
sense with you

Tell us about your project challenges.

GET IN TOUCH

Scaling operations with centralized legal tech