case study

Redefining public safety
through technology

We partnered with DigitalBlue to develop EnforceNet, a secure mobile platform that connects police officers and first responders in the field. Designed to reduce cognitive load and enhance coordination, the solution delivers critical information in real time, ensuring faster and safer decision-making during emergencies.

Built with a mobile-first approach and compliant with CJIS standards, EnforceNet integrates with existing Computer-Aided Dispatch (CAD) systems to create a unified, efficient, and secure communication network that empowers public safety professionals in high-pressure scenarios.

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+20 AGENCIES
+400 USERS
100% ACCURATE DATA

The starting point

Public safety officers often face extreme situations while managing a constant flow of radio communications. The overload of information can delay response times and increase operational risk.

DigitalBlue set out to address this challenge by creating a mobile CAD solution that would give officers immediate access to alerts, mapping, and communication tools—without compromising security or usability.

To make that possible, the platform needed to:

  • Deliver accurate, real-time information from the field

  • Support intuitive, distraction-free interaction during emergencies

  • Comply with CJIS security requirements and open public safety standards

  • Seamlessly integrate with existing dispatch systems

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People working
THE GOAL

Enabling real-time action in critical moments

Our goal was to empower officers and first responders with a tool built for the realities of the field—secure, intuitive, and responsive in every situation. By extending CAD functionality to mobile devices, we aimed to make communication clearer and decision-making faster when every second counts.

EnforceNet

What we did

We built a mobile communication hub that connects officers, dispatchers, and field teams through a unified, secure system. The app enables near real-time alerts —including BOLO notifications— along with mapping, secure messaging, and status updates fully synchronized with existing CAD systems. Through targeted field research, our UX team designed a minimal, icon-driven interface that elevates critical information and reduces cognitive load in high-pressure scenarios.

We also added practical features like a panic alert for emergencies, dark mode for night patrols, and role-based access to ensure data security. The platform was built on a microservices architecture following CQRS principles, enabling scalability, independent feature deployment, and reliable performance—critical in a system where a delay or error could cost lives.

Key initiatives included:

  • Developed a mobile-first CAD platform for real-time coordination.
  • Applied human-centered design to improve clarity and usability in the field.
  • Implemented a microservices and CQRS architecture for scalability and control.
  • Ensured CJIS compliance and secure, inter-agency communication.
People Working

Results

Real-time coordination, measurable impact.

The new mobile CAD platform redefined how public safety officers communicate and respond in critical moments. By combining a human-centered design with robust architecture, EnforceNet improved real-time coordination, reduced cognitive load, and strengthened mission effectiveness across agencies.

Stronger communication system

The app enables instant, secure communication between officers, dispatchers, and field teams, improving coordination in the field.

Efficient, synchronized, and secure operations

Real-time alerts and CJIS compliance ensure reliable data exchange and protected information across all agencies.

Position and historical information tracking

Live location and activity history give dispatchers full visibility to coordinate resources effectively.

Maximized mission success

By integrating critical data and communication into one platform, the system empowers first responders to act faster and more accurately in high-stakes situations.

  • We are product builders.
  • We are result accountable.
  • We are strategic partners.
Wade Powell picture
Even though the public safety industry is a difficult one, Making Sense was able to deliver an incredible user experience and robust implementation.
Wade Powell - CEO at
DigitalBlue Software, LLC
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